Improving the Personnel Administration System as a Pillar of Employee Welfare at the Regional Personnel Agency of East Tanjung Jabung

  • Sukri Sukri
    Institut Islam Al-Mujaddid Sabak, Tanjung Jabung Timur, Jambi, Indonesia
  • Zaenal Abidin
    Institut Islam Al-Mujaddid Sabak, Tanjung Jabung Timur, Jambi, Indonesia
  • Wandi Wandi
    Institut Islam Al-Mujaddid Sabak, Tanjung Jabung Timur, Jambi, Indonesia
  • Reza Okva Marwendi
    Institut Islam Al-Mujaddid Sabak, Tanjung Jabung Timur, Jambi, Indonesia

Abstract

This research aims to improve the personnel administration system at the East Tanjung Jabung Regional Civil Service Agency as the main pillar of employee welfare. With a descriptive qualitative approach, data were collected through in-depth interviews, field observations, and document analysis. The findings of the study show that the administrative system that is still manual, the limitations of technological infrastructure, the lack of officer skills, and the absence of a structured Standard Operation Procedure are the main obstacles in personnel management. As a result, the administrative process runs slowly, inefficiently, and often causes delays in the fulfillment of employee rights. To overcome this problem, it is recommended to implement a digital-based administrative system, intensive training for administrative officers, the preparation of clear Standard Operating Procedures, and the strengthening of technological infrastructure and transformational leadership. With the implementation of these measures, it is hoped that the Regional Civil Service Agency can provide more efficient, accurate, and responsive administrative services, thereby supporting the overall welfare of employees

Keywords

Administration, Digitalization, Welfare, Efficiency

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References

Abidin, Z. (2020). Educational Management of Pesantren in Digital Era 4.0. Jurnal Pendidikan Agama Islam, 17(2), 203–216.
Abubakari, M. S. (2024). Digital competence in islamic education for lifelong learning: Preliminary analysis using DigComp 2.1 framework. Embracing Technological Advancements for Lifelong Learning, 1–31. https://doi.org/10.4018/979-8-3693-1410-4.ch001
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Published & Citation

2024-12-30

How to Cite

Sukri, S., Abidin, Z., Wandi, W., & Marwendi, R. O. (2024). Improving the Personnel Administration System as a Pillar of Employee Welfare at the Regional Personnel Agency of East Tanjung Jabung . Zabags International Journal of Engagement, 2(2), 95–101. https://doi.org/10.61233/zijen.v2i2.26

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