Digital Transformation in Higher Education Management: Analysis of Readiness and Implementation

Digital transformation in higher education has become a strategic issue that requires institutional readiness to integrate technology into academic management and educational services. This study aims to analyze the level of readiness of higher education institutions, identify the influencing factors, and describe the implementation and challenges of digital transformation in higher education management. The research employs a qualitative approach with a case study strategy, utilizing data collected through in-depth interviews, observations, and documentation, which are analyzed using triangulation techniques and thematic coding. The findings indicate that digital transformation readiness is determined by three main dimensions, namely technological infrastructure, human resource competence, and organizational culture, which collectively influence the effectiveness of digital system implementation. In addition, the study reveals that the primary challenges include limited financial resources, low digital literacy, and resistance to change. This research contributes to strengthening a multidimensional perspective on digital transformation and offers practical implications for higher education administrators in designing more adaptive, integrated, and sustainable digitalization strategies.